WIG POLICIES


Processing and Shipping


24-48 hrs processing time is mandatory for all orders.
SHIP TIMES VARY ACCORDING TO THE CATEGORY OF WIG YOU'VE SELECTED,PLEASE READ THE DESCRIPTION OF THE WIG CAREFULLY.

We ship to our customers  in the USA ,Cayman Islands, Canada and Jamaica only at this time. 
Please refer to our shipping page for further details.
Changes to orders
Unfortunately we cannot make changes to your order once you have paid. Please review your order carefully before submission.

Refund Policy

* ALL SALES ARE FINAL. Due to the nature of this product, refunds will not be issued.

What is the nature of this product? Hair extensions. Hair extensions cannot be resold after being handled or worn by the buyer. For this reason, ALL SALES ARE FINAL.

* Exchanges are only accepted when you have received the wrong items.

***Please make sure that you read the details of this product in its entirety before placing an order, due to the no exchange or refund policy.
We encourage you to fully understand what you are ordering before you proceed to checkout. If you have any questions please reach out to us to clarify before making your purchase. 

Customer Service Hours

Our customer service hours are Monday to Saturday, 10AM to 6PM.

You may contact us through Instagram: @sheselitehaircompany

Email:  hello@sheselitehair.com